tag:blogger.com,1999:blog-29671049530661369152024-03-14T02:35:42.966-07:00Canon Loyalty ?Vichttp://www.blogger.com/profile/07464277375795735753noreply@blogger.comBlogger1125tag:blogger.com,1999:blog-2967104953066136915.post-45044954386514413612006-12-12T12:33:00.000-08:002006-12-12T13:08:01.829-08:00Canon Printer Loyalty ProgramThe Canon customer Loyalty program is supposed to give a special price (10% discount and free shipping) to customers who previously owned a Canon printer. Beware!!! The bottom line price I was charged for a PIXMA iP6000D ($85.19) did not include the promised discount. The cost was $55.20 more than for the same exact printer form Ritz Camera. Ritz Camera's bottom line cost was ($29.99).<br /><br />When I spoke to Keith Martin, Canon's sales manager I told him that I was willing to keep the printer if Canon would match the Ritz Camera of $29.99, if not I expected to have Canon provide for the shipping expense for returning my order. He said Canon would take back the printer but the shipping expense would me mine not Canon's.<br /><br />I have also written to Canon about this issue, but have received no reply.<br /><br />It's hard for me to believe that Canon can imply that their Loyalty program is offering something special when I can get the same printer from Ritz Camera for $55.20 less.<br /><br />I had excellent results with Canon printer products for many years. It's the Loyalty program that's poor. Can you blame me for taking issue with Canon's Loyalty Service?Vichttp://www.blogger.com/profile/07464277375795735753noreply@blogger.com0